Yes, you can return old Patagonia clothes through their Worn Wear program, which allows customers to trade in their used gear for store credit or have it repaired for a fee.
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Yes, you can return old Patagonia clothes through their Worn Wear program. Patagonia is a well-known outdoor clothing company that places a strong emphasis on sustainability and environmental responsibility. The Worn Wear program was launched in 2017 as a way to reduce waste and extend the life of Patagonia clothing.
Under the Worn Wear program, customers have two options for returning their old Patagonia clothes. Firstly, they can trade in their used gear at a Patagonia store or through the mail in exchange for store credit. The value of the credit is determined based on the condition, age, and quality of the returned items. This encourages customers to actively participate in the circular economy by giving their clothes a second life.
Secondly, customers can choose to have their old Patagonia clothes repaired. Patagonia’s team of skilled technicians can fix a range of issues, such as zippers, tears, and rips, for a reasonable fee. By offering repair services, Patagonia aims to promote a more sustainable approach to clothing consumption by extending the lifespan of their products.
To highlight the importance of repairing and reusing clothing, Yvon Chouinard, the founder of Patagonia, once said, “The most responsible thing we can do as a company is to make high-quality stuff that lasts.” This quote encapsulates Patagonia’s commitment to creating durable products and their dedication to reducing waste.
Interesting facts about Patagonia’s Worn Wear program:
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Patagonia has estimated that repairing clothing through their Worn Wear program has saved approximately 20,000 garments from ending up in landfills every year.
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Since its launch, the Worn Wear program has successfully repaired over 100,000 pieces of Patagonia clothing, significantly extending their lifespan.
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Patagonia’s Worn Wear program not only accepts Patagonia-branded clothing but also other brands of outdoor gear. This demonstrates their commitment to reducing waste in the industry as a whole.
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In addition to repairs, the Worn Wear program also offers resources and information on how to care for and maintain your outdoor clothing, helping customers to keep their gear in excellent condition for longer.
Below is a table highlighting the key aspects of Patagonia’s Worn Wear program:
| Aspect | Description |
|---|---|
| Returns | Old Patagonia clothes can be traded in for store credit at Patagonia stores or through the mail. |
| Repairs | Patagonia offers repair services for clothing, including fixing zippers, tears, and rips, to extend the lifespan of their products. |
| Sustainability | The Worn Wear program promotes a more sustainable approach to clothing consumption by reducing waste and encouraging reuse. |
| Circular economy | By giving old clothes a second life through repair or trade-in, Patagonia actively participates in the circular economy, minimizing the environmental impact. |
| Yvon Chouinard’s quote | “The most responsible thing we can do as a company is to make high-quality stuff that lasts.” – Yvon Chouinard, founder of Patagonia |
| Environmental impact | Patagonia estimates that repairing clothing through the Worn Wear program has saved approximately 20,000 garments from ending up in landfills each year. |
| Overall success | Over 100,000 pieces of Patagonia clothing have been successfully repaired through the Worn Wear program since its launch. |
| Accepts other brands | The Worn Wear program accepts not only Patagonia clothing but also outdoor gear from other brands, aiming to reduce waste in the industry as a whole. |
| Care and maintenance | In addition to repairs, the Worn Wear program provides resources and information on how to care for and maintain outdoor clothing, helping customers prolong their gear’s lifespan. |
See the answer to your question in this video
In this section of the video, the speaker discusses their decision to send their damaged Patagonia jacket in for repair instead of replacing it. After hearing the CEO’s commitment to repairing and recycling products, the speaker decides to take advantage of this service. Although the damage is not a defect, the speaker acknowledges that there will be a cost for the repair. They promise to provide an update on the duration, quality, cost, and communication of the repair process, as well as their experience with the recycling program.
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If you’re unhappy with your Worn Wear purchase, please return it to us. If you’ve used your item and no longer need it, trade it in with Patagonia. We want to make Worn Wear items accessible to the largest group of customers we can, not provide inventory for personal resale businesses.
You are welcome to return anything that was purchased from Patagonia—both new and sale items. Although there is no set time limit, we ask that returns for fit or color be made in a timely manner and that items be kept in new condition with tags attached.
We accept all Patagonia products for recycling at our Service Center or retail stores:
This time around, the apparel manufacturer is allowing its customers to return old, “ Worn-Wear “ items in exchange for credit at any of Patagonia’s stores. Tired of that old Synchilla– turn it in. Simply want to get rid of that musky puffy in exchange for a new Black Hole Duffel– done and done.
You are welcome to return anything that was ordered from Patagonia.com… 730358 Views • Apr 12, 2023 Ironclad Guarantee We guarantee everything we make. If you are not satisfied… 712255 Views • Jul 7, 2022 How to Make an Exchange Exchanges for a different size or color can be initiated online…
Start your return here or bring it in to a Patagonia-owned store.
Patagonia is no stranger to the difficulty of throwing stuff away. We take back 100 percent of the gear you return for recycling through our Worn Wear program. In 2018, we recycled 6,797 pounds of products. But we can’t recycle or repair everything you send us.
Once you no longer need your Patagonia tees—any that are made with cotton, hemp or linen—bring them into your nearest Patagonia retail store or mail it to our Reno distribution center (Attn: Cotton Tees–Infinited Fiber Recycling, 8550 White Fir St., Reno, NV 89523).
Please visit Patagonia Provisions or Worn Wear directly to start your return.